Detailed Disclosures

Website Disclosure
Craving Alpha LLP providing Investment Advisory Services under the brand Craving Alpha

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Non-Individual Investment Adviser Registration no. INA300017038

BASL Membership ID: BASL1847

Validity of Registration: – June 16, 2022 – Perpetual

Registered Office Address:

MARTIN BURN BUILDING, 4TH FLOOR ROOM 19, 1 RN MUKHERJEE ROAD KOLKATA, WEST BENGAL, 700001

Contact: +91 9836160204

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Details of Principal Officer

Mr. Mayank Mehra

Phone: +91 9836160204

E-mail: mayankmehra95@gmail.com/ prosper@cravingalpha.com

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Details of Compliance Officer

Mr. Shashi Mehra

Phone: +91 9830887526

E-mail: shashimhi@gmail.com / compliance@ia.cravingalpha.com

Details of Grievance Officer

Mr. Mayank Mehra

Phone: +91 9836160204

E-mail: mayankmehra95@gmail.com/ prosper+greivance@cravingalpha.com

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Registered with SEBI ERO, L&T Chambers, 3rd Floor, 16 Camac Street,
Kolkata – 700017, West Bengal
Tel: +91-33-23023000 | Fax : +91-33-22874307
E-mail: sebiero@sebi.gov.in

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Disclaimer: Investment in securities market are subject to market risks. Read all related documents carefully before investing. Registration granted by SEBI, membership of BASL and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.

Redressal of client grievances
Investors can seek clarification for their queries and are further entitled to make a complaint in writing, verbally or telephonically.

Investors can use this Grievance Redressal Form and we will respond within 10 days

An email may be sent to:
For Investment Advisor related queries at prosper@cravingalpha.com

Alternatively, the Investor may call on +919836160204

A letter may also be written with their query/complaint and posted at the below mentioned address:

MARTIN BURN BUILDING, 4TH FLOOR ROOM 19, 1 RN MUKHERJEE ROAD KOLKATA, WEST BENGAL, 700001

In case the Investors are unsatisfied or haven’t received a reply within 10 business days of writing the complaint, the investor may reach out to our Compliance department at prosper+compliance@cravingalpha.com. The Investor can expect a reply within 10 business days of approaching our Compliance department.

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Alternatively, Investor may use SCORES (https://scores.gov.in/scores/Welcome.html) to submit the complaint or grievance directly to us for resolution.

We shall endeavor to redress the Investor complaint(s) within 30 days without any intervention of SEBI, failing which the complaint shall be registered on SCORES. Clients can also visit SMART ODR Portal to file a dispute on SMARTODR (https://smartodr.in/login).

It is mandatory for the Investor having grievance to take up the matter directly with Craving Alpha LLP

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In case an Investor is still not satisfied with the response, grievance can be lodged with SEBI at https://scores.gov.in/scores/Welcome.html or one may also write to any of the offices of SEBI or contact SEBI Office on Toll Free Helpline at 1800 266 7575/ 1800 22 7575. The complaint shall be lodged on SCORES within one year from the date of cause of action, where,

The complainant has approached Craving Alpha LLP, for redressal of the complaint and,

We have rejected the complaint or,

The complainant has not received any communication from us or,

The complainant is not satisfied with the reply received or the redressal action taken by us.

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SCORES may be accessed through SCORES mobile application as well, same can be downloaded from below link:
https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330
https://apps.apple.com/in/app/sebiscores/id1493257302

If the investor is not satisfied with the extent of redressal of grievance by us, there is a one-time option for ‘review’ of the extent of the redressal, which can be exercised within 15 days from the date of closure of the complaint on SCORES. Thereafter, the complaint shall be escalated to the supervising official of the dealing officer of SEBI.

Any complaints/disputes not resolved to satisfaction of investors per the above grievance redressal framework will be resolved by settlement through conciliation and arbitration process, under the Arbitration and Conciliation Act, 1996, as may be agreed under the respective Contribution Agreements/ Client Agreements of investors.

Redressal of client grievances
Investors can seek clarification for their queries and are further entitled to make a complaint in writing, verbally or telephonically.

Investors can use this Grievance Redressal Form and we will respond within 10 days

An email may be sent to:
For Investment Advisor related queries at prosper@cravingalpha.com

Alternatively, the Investor may call on +919836160204

A letter may also be written with their query/complaint and posted at the below mentioned address:

MARTIN BURN BUILDING, 4TH FLOOR ROOM 19, 1 RN MUKHERJEE ROAD KOLKATA, WEST BENGAL, 700001

In case the Investors are unsatisfied or haven’t received a reply within 10 business days of writing the complaint, the investor may reach out to our Compliance department at prosper+compliance@cravingalpha.com. The Investor can expect a reply within 10 business days of approaching our Compliance department.

​

Alternatively, Investor may use SCORES (https://scores.gov.in/scores/Welcome.html) to submit the complaint or grievance directly to us for resolution.

We shall endeavor to redress the Investor complaint(s) within 30 days without any intervention of SEBI, failing which the complaint shall be registered on SCORES. Clients can also visit SMART ODR Portal to file a dispute on SMARTODR (https://smartodr.in/login).

It is mandatory for the Investor having grievance to take up the matter directly with Craving Alpha LLP

​

In case an Investor is still not satisfied with the response, grievance can be lodged with SEBI at https://scores.gov.in/scores/Welcome.html or one may also write to any of the offices of SEBI or contact SEBI Office on Toll Free Helpline at 1800 266 7575/ 1800 22 7575. The complaint shall be lodged on SCORES within one year from the date of cause of action, where,

The complainant has approached Craving Alpha LLP, for redressal of the complaint and,

We have rejected the complaint or,

The complainant has not received any communication from us or,

The complainant is not satisfied with the reply received or the redressal action taken by us.

​

SCORES may be accessed through SCORES mobile application as well, same can be downloaded from below link:
https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330
https://apps.apple.com/in/app/sebiscores/id1493257302

If the investor is not satisfied with the extent of redressal of grievance by us, there is a one-time option for ‘review’ of the extent of the redressal, which can be exercised within 15 days from the date of closure of the complaint on SCORES. Thereafter, the complaint shall be escalated to the supervising official of the dealing officer of SEBI.

Any complaints/disputes not resolved to satisfaction of investors per the above grievance redressal framework will be resolved by settlement through conciliation and arbitration process, under the Arbitration and Conciliation Act, 1996, as may be agreed under the respective Contribution Agreements/ Client Agreements of investors.

Detailed Complaints
Investor Charter
DISCLAIMER
You acknowledge and confirm that by accessing the website, you are seeking information relating to the organization of your own accord and that there has been no form of solicitation, advertisement, or inducement by the organization. Any part of the content is not, and should not be construed as an offer or solicitation to buy or sell any securities or make any investments or any products. No material/information provided on this website should be construed as investment advice. Any action on your part on the basis of the said content is at your own risk and responsibility. For a detailed disclaimer and terms and conditions click here.

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Please use this Grievance Redressal Form before escalating to SCORES

SCORES is an online platform designed to help investors to lodge their complaints, pertaining to the securities market, online with SEBI against listed companies and SEBI registered intermediaries

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Please watch this video by CKYC to learn more about them

CRAVING ALPHA LLP
SEBI Registration No: INA300017038
From: 16- June- 2022 to Perpetuity
BSE ASL Registration: 1847

Principal Officer: Mayank Mehraa, CFA, FRM, MBA
Compliance Officer: Shashi Mehra

MARTIN BURN BUILDING, 4TH FLOOR ROOM 19, 1 RN MUKHERJEE ROAD KOLKATA, WEST BENGAL, 700001

Registered with SEBI ERO,
L&T Chambers, 3rd Floor, 16 Camac Street,
Kolkata – 700017, West Bengal
Tel: +91-33-23023000 | Fax : +91-33-22874307
E-mail: sebiero@sebi.gov.in

Verify with SEBI

Investments in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI, membership of BASL (in case of IAs) and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors